Guarantee

Guarantee

  • All orders will be subject to our general terms and conditions of sale.
  • ARCADE remains the owner of the device until full payment has been made.
  • After a period of one month, the guarantee will no longer apply to work not carried out in the mouth from the delivery date.
  • The warranty includes any manufacturing defect due to the materials used or the technique used.
  • The warranty cannot be granted if the device complies with the prescriber's request or if the device is properly adjusted to the working model.
  • If work is to be returned under warranty or modified, it must be returned on the original working models. Otherwise, we will be obliged to invoice all newly completed work.
  • In the event of work to be redone under warranty, any modification to the initial order will result in the invoicing of said modification.
  • A prescription that is incorrectly or insufficiently filled by the prescriber may result in a delay in manufacturing the device.
  • ARCADE cannot be held responsible for delivery times of the various carriers used by it.
  • An order incorrectly or insufficiently labeled by the prescriber may result in a delay in delivery beyond our control.
  • Cancellation clauses: if a cancellation request by the prescriber is made after 24 hours in the laboratory, it will not be taken into account.